Who do I contact for help?

For anything related to content or design: If you have any issues with the contant or operation of this site, and I'll do my best to address the. This includes design issues, browser compatibility issues, broken links or other technical problems, or anything to do with the videos or photos you see on the site. I can't please everybody, but if you have concerns about anything you see, let me know.

Membership and Billing related issues: Membership and billing for MyStraightBuddy.com is handled entirely by CCBill, the most widely used and most trusted billing company around.

FORMATS

What types of videos are offered?

Movies are presented in hi-quality QuickTime .MOV files. The QuickTime video is the full movie, not broken up into pieces..

Can I download them for later?

To download a video to your computer, simply right-click (Windows) or Ctrl-Click (Mac) and choose to save the file to your harddrive. A note about Digital Rights Management (DRM): These videos do not have electronic rights protection. You can download and play them on any computer, from now until forever.

Privacy policy

MyStraightBuddy.com collects no information from you, does not store any customer-related information (since it's not collected, duh). Your membership is handles by CCBill, a company that has been an icon of good business practices for over 10 years.

Membership

1. How do I become a member of Active Duty?

It's easy to become a member. MyStraightBuddy is offered for free with your membership to Active Duty

2. I'm having trouble with my password. What do I do?

Visit CCBill for help with password retrieval or the check the status of your account. You may also call them at 1 (888) 596-9279.

3. How do I cancel my membership?

We hate to see you go, but if you have to, you can cancel your membership at: https://support.ccbill.com or by calling 1 (888) 596-9279.

How do I un-subscribe?

I hate to lose you, but if you must go, CLICK HERE TO UNSUBSCRIBE (scroll down to "CUSTOMER SERVICES" and click on "I forgot my password/customer support". You'll need any two of the following 3 items: CCBill customer number, email address, or credit card number (if you used one to sign up) to find your account.

How do I get ahold of CCBill?

CCBill maintains an excelent, round-the-clock support staff to help you with and membership or billing issues you might have:

Hours: 24 hours a day, 7 days a week, 365 days a year.
Phone: 1-888-596-9279
Email:
Fax: 480-449-8820